![]() Do not submit the quiz until you are sure that you are finished. ![]() In Classic Quizzes, you'll need to open the LockDown Browser first. Chrome, Firefox), not in the LockDown Browser app. Check with your instructor to ensure you are accessing correctly: If this is a New Quizzes exam, make sure to open this in a regular browser first (e.g.Ensure you have a reliable Internet connection (AirPennNet is preferred).Limited electric outlets will be available in the classroom. Bring the same computer that you used for the sample quiz.If that doesn’t work, follow the additional troubleshooting steps. They should remove the extension completely in Chrome by going to Settings>More Tools>Extensions. A student may have Screencastify unknowingly running as a browser extension in Chrome.You should be accessing Canvas from (NOT ).LockDown Browser will prompt you to close any that are still running. Close all open applications and browser windows/tabs.Click the link for your particular web browser for instructions on clearing your cache (it will open in a new tab) Clear your browser history/cache and restart your device. ![]() Please try to include any screenshots or the text of any error messages you receive. If you are unable to complete these steps, please contact and indicate which class is requiring the LockDown Browser.You may be prompted to close some programs that are run in the background on your computer (eg, messaging programs). When you click to "Begin," LockDown Browser will launch automatically. If a New Quiz (most cases), navigate to your course, then open the practice quiz.If a Classic Quiz, you'll need to open the LockDown Browser first. Using the same computer that you will bring to class for your actual quiz, open Canvas in any browser if your instructor confirms this is a New Quizzes exam. ![]() Complete a sample quiz using Respondus LockDown Browser. If you have an older version of the app, you may need to uninstall and reinstall to ensure you're running the latest version.Ģ. It is important to make sure the version on your computer matches the version listed on the website ( ). Windows LockDown Browser toolbar Mac LockDown Browser toolbar C lick the “ i ” icon (Windows) or globe icon (Mac) in the LockDown Browser toolbar, then click the Check for Newer Version button to update your version of the LockDown Browser. Note: If you previously downloaded LockDown Browser and get a message saying Your browser does not meet the minimum requirements for Canvas when you log into Canvas. Only Windows and Mac laptops or Apple iPads are supported at this time.
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